Fetch all Requests

Fetch all requests

URL
https://sdpondemand.manageengine.com/api/json/request

Method
HTTP POST

API description
Allows a technician to get a list of requests matching a certain criteria in the ServiceDesk Plus On-Demand application.
Use the GET_REQUEST_FILTERS api to get the list of all available filters. You can pass the filter id to filter and get the requests. You can get a maximum of 100 requests per api call

Parameters to be passed
authtoken, scope, OPERATION_NAME (value is GET_REQUESTS)

Sample INPUT_DATA:

{
   "operation": {
      "Details": {
         "FILTERBY": "All_Requests",        
         "FROM": "1",
         "LIMIT": "50",
      }
   }
}

Sample Request:

curl -d 
"scope=sdpodapi&authtoken=b3aed9bb15835ea8a7aec7559b565204
&OPERATION_NAME=GET_REQUESTS&INPUT_DATA={operation:{Details:{FILTERBY:All_Requests,FROM:1,LIMIT:50}}}" 
https://sdpondemand.manageengine.com/api/json/request

Sample Response:

{
   "operation":{
      "name":"GET_REQUESTS",
      "result":{
         "status":"Success",
         "message":"Request Details fetched successfully"
      },
      "totalRows":2,
      "Details":[
         {
            "SUBJECT":"Mail Server is down",
            "CREATEDTIME":"15 Nov 2011, 17:27:07",
            "CREATEDBY":"Chris Cullen",
            "PRIORITY":"High",
            "REQUESTER":"Chris Cullen",
            "DUEBYTIME":"16 Nov 2011, 09:27:07",
            "WORKORDERID":"2",
            "STATUS":"Open",
            "TECHNICIAN":"",
            "NOTIFICATION STATUS":"CONVERSATION",
            "ISOVERDUE":"false"
         },
         {
            "SUBJECT":"Unable to browse",
            "CREATEDTIME":"15 Nov 2011, 17:26:47",
            "CREATEDBY":"Chris Cullen",
            "PRIORITY":"High",
            "REQUESTER":"Chris Cullen",
            "DUEBYTIME":"16 Nov 2011, 09:26:47",
            "WORKORDERID":"1",
            "STATUS":"Open",
            "TECHNICIAN":"",
            "NOTIFICATION STATUS":"CONVERSATION",
            "ISOVERDUE":"false"
         }
      ]
   }
}